Last updated: 21/09/2025

Ouden Consulting Pty Ltd (“Ouden Consulting”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect the following types of information when you interact with us:

  • Contact details: name, email, phone number, address.

  • Employment information: job title, company, CV/resume, and career history (if relevant to our services).

  • Business details: company information, employee data provided for consulting services.

  • Website usage information: IP address, browser type, cookies, and analytics data.

  • Other information: any details you voluntarily provide when contacting us.

2. How we collect personal information

We collect personal information in several ways, including when you:

  • Contact us via our website, email, phone, or social media.

  • Engage us to provide HR consulting, advisory, or coaching services.

  • Register for events, workshops, or newsletters.

  • Apply for roles through recruitment services we provide on behalf of clients.

  • Visit our website (via cookies and analytics tools such as Google Analytics).

Where possible, we collect personal information directly from you. Sometimes we may also receive information from third parties, such as your employer or recruitment platforms, but only where it is lawful to do so.

3. Why we collect and use your information

We collect, hold, and use personal information for purposes including:

  • Providing HR consulting, advisory, and recruitment services.

  • Responding to enquiries, bookings, and service requests.

  • Communicating updates, resources, or marketing (you can opt out anytime).

  • Processing applications for recruitment or talent matching.

  • Meeting legal, regulatory, and compliance obligations.

  • Improving our website, services, and client experience.

We will not use your personal information for any purpose other than those stated above without your consent, unless required or authorised by law.

4. Disclosure of personal information

We may disclose personal information to:

  • Your employer or prospective employer (with your consent).

  • Service providers who assist us with business operations (IT, marketing, analytics, accounting).

  • Regulatory bodies or government agencies where required by law.

  • Other third parties where you have given consent.

We do not sell or rent personal information to third parties.

5. Overseas disclosure

We generally do not disclose personal information outside Australia. If there is a need to transfer information overseas (for example, through cloud hosting providers), we will take reasonable steps to ensure it is protected in accordance with the APPs.

6. Data security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification, or disclosure. This includes using secure IT systems, access controls, and confidentiality agreements with staff and contractors.

However, please note that no method of electronic storage or transmission is completely secure.

7. Access and correction

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading. Please contact us (see details below) and we will respond in line with the APPs.

8. Cookies and website tracking

Our website may use cookies and tracking technologies to improve functionality, analyse traffic, and personalise your experience. You can disable cookies through your browser settings, but some parts of the website may not function properly.

9. Marketing communications

We may send you marketing communications about our services, events, or resources. You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.

10. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied, you may also contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Contact us

For privacy enquiries, requests, or complaints, please contact:

Ouden Consulting Pty Ltd
Email: montanna@oudenconsulting.com.au         
Phone: +614 37 363 727